Join Our Team at First Security Bank & Trust in Charles City, IA!

Are you looking for a fulfilling career where you can make a difference in your community? First Security Bank & Trust is seeking a dedicated individual to join our team as a Full Time Teller in Charles City, IA. As a teller at our bank, you will provide exceptional customer service, collaborate with team members, and help our customers achieve their financial goals.

POSITION SUMMARY: Operate Teller Cash Recycler (TCR) to process customer transactions. Maintain and balance cash totals of the TCR. Perform numerous customer services and related processing as assigned. Adhere to check cashing guidelines and all required government regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet customers within bank. Handle transactions as requested by customers. Accept deposits, cash checks, process withdrawals, loan payments, cashier’s checks, etc.
• Process night depository bags utilizing dual control system. Record proper information on bank forms.
• Maintain TCR in a manner consistent with current bank policy. Balance cash totals to the TCR at end of each day. Report any discrepancies to supervisor as outlined in teller offage policy.
• Buy from or sell cash to the vault to maintain proper TCR cash balances
• Participate in business development by making referrals on all services. Promote and explain other financial services such as loans, trust and investment services, and deposit products to customers when opportunities arise.
• May assist in operations department as requested.

• Participate in bank-sponsored events as outlined in financial institution’s “Community Events Program”.

• Perform additional duties as they become assigned or apparent

DESIRED KNOWLEDGE, SKILLS, & ABILITIES

• Previous teller or cash handling experience in a similar environment with responsibility for own cash drawer.
• Demonstrated ability to successfully work with customers and provide key customer service contact on a regular basis.
• Excellent interpersonal skills
• Ability to stand for extended period of time.
• Ability to lift 50 pound bags of coin.

QUALIFICATIONS

Education: High school diploma or equivalent required

Experience: Proven record of exceptional customer service performance in previous work experience. Cash handling experience.

Statements included on this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements should not be construed as an exhaustive list of responsibilities, duties, and skills required. Accommodations will be made to allow for meeting the above requirements when it does not place “undue hardship” on First Security Bank & Trust.

This position is available due to recent departures. The position is full-time with a regular schedule of M-TH 8:00- 4:00 and F 8:00-5:00. Applications will be accepted until the position is filled.